Shipping policy
Shipping Policy
Thank you for shopping with us! Please review our shipping policy below for important information about order processing and delivery times.
Processing Time
Most orders are processed within 3–7 business days. Once your order has been processed, it will be shipped to the address provided at checkout.
You will receive a confirmation email with tracking information once your order has shipped.
Delivery Time
Delivery typically takes 3–4 weeks from the date of shipment.
Please note that delivery times may vary depending on:
- Your location
- Carrier delays
- High order volume
- Holidays or unforeseen circumstances
We appreciate your patience as we work to ensure your order arrives safely.
Shipping Rates
Shipping rates are calculated at checkout based on your location and selected shipping method (if applicable).
Tracking Your Order
Tracking number will be provided within the 2-3 week mark.
Once your order ships, you will receive a tracking number via email. Please allow 24–48 hours for tracking information to update.
International Shipping (If Applicable)
International orders may be subject to customs fees, duties, or taxes. These charges are the responsibility of the customer.
Delays
While we strive to meet estimated delivery times, we are not responsible for delays caused by carriers, customs, or events beyond our control.
Lost or Stolen Packages
We are not responsible for lost or stolen packages marked as delivered. Please contact the shipping carrier directly if you experience this issue.
Contact Us
If you have any questions about your order, please contact us at:
VidaLuxe.shop@gmail.com